Delete your account

Enter the email address on your FirstSnap.net account. We delete the account by hand within 7 days and confirm by email when it is done. You do not need to be signed in, and you do not need the app.

Website

Account email Request deletion

What gets deleted

• Your account: email, password, display name, preferences.
• Tracked bets and bankroll history.
• Notification settings, push subscriptions, game reminders.
• Sign-in and activity history.

What we keep

• Payment records held by Stripe or Google Play, for as long as tax and fraud law requires. We never hold card numbers.
• Server logs for up to 30 days, then purged on their normal schedule.

An active pass ends with the account. Passes are one-time purchases and are not refunded on deletion.

Delete some data without closing your account

Signed-in FirstSnap.net users can remove these themselves, immediately, from inside the app or the site:

• Tracked bets: My Bets → delete any bet. The row is removed, not hidden. Deleting every bet also clears your bankroll history.
• Push notifications: Notifications → turn push off. The device subscription is deleted from our server.

Anything else, such as sign-in history or a display name, is removed on request: email [email protected] from the address on file and say what to delete. Same 7-day handling as a full deletion. Your email address and pass status stay while the account exists, since the account cannot work without them.

Timing

Requests are handled within 7 days. You get one email when we receive the request and one when the account is gone. Prefer email? Write to [email protected] from the address on file; it goes to the same queue.

See also our Privacy Policy and Terms of Service.